The 3 most common complaints against web site hosts are
pretty commonplace these days.
There has been a rapidly rising demand for web hosting
services and many of the part-time basis-basement operations
have found it virtually impossible to meet the new quality
and service demands of web sites.
Many who had previously gotten away with shoddy services
and a technical service department that was just an answering
machine where all callers including clients with emergency
situations left their messages.
You may be unfortunate enough to still be using a hosting
service like this one. Our advice is that it is too costly
in today’s net environment.
Here are the 3 most common complaints against hosts;
a)Poor Technical Support
This complaint is by far the one that is mostly heard.
Many hosting companies outsource their technical support
and the result is often total chaos. Clients get answering
machines or voice mail systems when they call. Sometimes
you can even get non-English speaking technicians.
Other times trouble tickets go unanswered for days without
resolution.
b)Reliability
Reliability is another major complaint with sites being
down to many times or being too slow at certain times.
All this impacts negatively on the performance and revenue
potential of the site.
c)Delays after signing up
When people sign up for web sites, they are often anxious
to go ahead as quickly as possible. Nobody wants delays.
But with many web hosts, after signing up it takes days
for the account to be ready.
These are all things to look out for when getting a web
host.
About the Author
Luis Perez is the president and CEO for MDS-Host, a web
hosting company. He can be reached at info at mds-host.com.
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